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Our Policies |
Satisfaction 100% Guarantee If you, the customer, does not feel the product received is equal to or better than the sample or illustration, we will replace your order. Order Confirmation All customer orders are acknowledged via e-mail to the person placing the order. It is the customer's responsibility to review these acknowledgements and contact us within 24 hours of any discrepancies. Completion of your order is also acknowledged on these order confirmations. If the completion date causes you concern, please call us to discuss. We use 10 working days as our guideline to have 90% of our orders completed. Art Approvals Any order that requires decoration of NEW art not previously used by us must have a custom art written approval prior to production. Payment Terms Your order confirmation will spell out payment or deposits required. Team Uniform orders require credit card, or pre-payment prior to the start of production. No orders will be released without payment in full, unless credit arrangements have been made prior to the start of production. We accept Credit, Debit cards, Personal checks. |
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